Refund policy

Need to return something? You have 30 business days from the delivery date to send it back.

Make sure the item is unused, unworn, and with all original tags still attached. We can't accept returns on items that don't meet these conditions.

To start a return, email us.

You'll be responsible for paying the return shipping costs.

Once we receive your return, expect a refund to your original payment method within 7-10 business days.

Need a different size or colour? We accept exchanges.

Changed your mind? You can cancel your order within 2 hours of placing it.

Company Name
Valeniri

Address:
Juvenaatlaan 39, Etten-Leur, Noord-Brabant, 4874 MM, Netherlands

E-Mail: info@valeniri.com
Phone Number: +61 480 009 606

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM AEST
Average response time: within 24 hours