Terms of service
1. Introduction
This website is operated by Valeniri. These Terms of Service outline the rules and regulations for your use of our website and the purchase of products from it. By accessing or using any part of the site, you agree to be bound by these Terms. If you don't agree, please don't use the site.
2. Use of Website
You must be at least 18 years old to use this website. If you create an account, you're responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Products and Pricing
We try to display product information as accurately as possible. However, we can't guarantee that product descriptions, colours, or other content are error-free. Product availability is subject to change without notice. We reserve the right to change prices at any time.
4. Orders and Payment
By placing an order, you're offering to purchase a product. All orders are subject to acceptance. We may refuse an order for any reason. Payment must be received before your order is processed. We accept various payment methods as indicated on the website. All prices are in AUD.
5. Shipping and Delivery
Our shipping and delivery policies are detailed on our dedicated Shipping Policy page. Please refer to that page for information about shipping costs, delivery times, and other related details.
6. Returns and Refunds
If you're not happy with your purchase, you can return it within 30 business days of receiving it. Check our Return Policy page for complete instructions on how to initiate a return and what items are eligible.
7. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Valeniri or its licensors and is protected by copyright laws. You may not use any content from this site without our express written permission.
8. User Content
If you submit any content to our site (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
9. Prohibited Activities
You're prohibited from using the site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. You may not attempt to gain unauthorized access to any portion of the site or any other systems or networks connected to the site.
10. Limitation of Liability
To the fullest extent permitted by law, Valeniri will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or the purchase of any products from it.
11. Indemnification
You agree to indemnify and hold Valeniri harmless from any claims, losses, liabilities, damages, costs, and expenses (including attorney's fees) arising out of or relating to your use of this website or your violation of these Terms of Service.
12. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the Netherlands.
13. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the date of the last revision will be indicated. Your continued use of the site after any changes constitutes acceptance of the new Terms.
14. Contact Information
Company Name
Valeniri
Address:
Juvenaatlaan 39, Etten-Leur, Noord-Brabant, 4874 MM, Netherlands
E-Mail: info@valeniri.com
Phone Number: +61 480 009 606
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM AEST
Average response time: within 24 hours